CSV Templates

Upload three CSV files with headers exactly as shown.

Download templates:

• orders.csv - 3 example rows

• order_items.csv - 3 example rows

• fulfillment_events.csv - 3 example rows

1) orders.csv

Headers:

external_order_id,customer_email,mobile_number,status,currency,subtotal_fees,shipping_fees,tax_fees,total_fees,placed_at,occurred_at

Note: mobile_number is optional.

Example:

ACME-1001,[email protected],[phone],fulfilled,USD,89.97,5.00,9.50,104.47,2025-11-10T10:00:00Z,2025-11-10T10:00:00Z

2) order_items.csv

Headers:

external_order_id,sku,name,qty,unit_price

Example:

ACME-1001,SKU-ABC123,Item A,1,49.99

3) fulfillment_events.csv

Headers:

external_order_id,type,carrier,tracking_number,occurred_at,raw

Example:

ACME-1001,shipped,UPS,1Z999AA10123456784,2025-11-11T09:00:00Z,{"note":"on the way"}

Notes:

• status: created|paid|shipped|fulfilled|canceled

• mobile_number: Optional phone number (e.g., [phone], 15551234567)

• All timestamps: RFC3339

• Amounts: decimals with dot .